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  CD-ROM/DVD disappear in 2000/XP w/ Easy CD Creator  
TACKtech Corp. > Articles > Software > Bugs and Fixes

CD-ROM/DVD disappear in 2000/XP w/ Easy CD Creator (TTID #106)

Author: Kevin   Views: 46,145 /  Created: June 6, 2002
Problem:

After you install or uninstall Roxio/Adaptec Easy CD Creator versions 5.03 and earlier or DirectCD version 3.01 or 3.01c from your computer, your computer may not be unable to access your CD-ROM's in My Computer.

Solution:

1) Log on with Administrative Privileges

2) Open the Registry Editor:
  a) Go to Start then select Run.
  b) Type regedit and click OK.

3) Backup you registry by:
  a) Highlight My Computer by clicking on it once.
  b) Click File (Windows XP) or Registry (Windows 2000), then Export Registry File.
  c) Select export range All; to ensure your entire registry is backed up completely.
  d) Select where you would like to save this backup, name the File, and Click on the SAVE button.

4) Remove the Upperfilters and Lowerfilters values:
  a) Go to
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\
    {4D36E965-E325-11CE-BFC1-08002BE10318}

  b) Highlight this key by left clicking on it once.
  c) On the right hand side delete the values Upperfilters and Lowerfilters.

5) Restart your computer.


For more information regarding Windows 2000, please see Microsoft Knowledge Base Article Q270008.

For more information regarding Windows XP, please see Microsoft Knowledge Base Article Q314060.

Or see Roxio Answer ID 940.

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- Download UpperFilters and LowerFilters Registry Removal



WARNING: Use the information provided at your own risk. Always backup your system prior to modifying the registry. Serious problems may occur that require you to reinstall your operating system. We cannot guarantee that problems resulting from modifications to the registry can be solved.

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