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Nearly half of all consumers hang up immediately when they hear contact centre noise 87% of customers have had to repeat themselves on a customer service call because the agent couldn’t hear them Additionally, 86% of agents have had to repeat themselves because the customer couldn’t hear them London, UK; 26th September 2022: Almost half of customer service calls are abandoned due to contact centre background noise, with 42% hanging up immediately when they detect...
Source: RealWire
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Full View / NID: 91962 / Submitted by: The Zilla of Zuron
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Global brands embracing the benefits of SALESmanago’s customer engagement platform include Burger King, Inglot, Roma FC, Starbucks and Victoria’s Secret 26th September, 2022, Krakow: Following a nine-digit Euro investment of Silver Tree and Perwyn, SALESmanago is strengthening its C-Level executive team to help grow the company from 20 to 100 million Euro revenues in the next four years and become the European leader in customer engagement. The new members of the executive team include experienced...
Source: RealWire
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Full View / NID: 91961 / Submitted by: The Zilla of Zuron
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MORGAN HILL, CA, Sept.26, 2022 - EMQ, the world’s leading provider of open-source IoT data infrastructure, recently announced the launch of its fully managed, cloud-based MQTT testing service, XMeter Cloud, designed to accelerate enterprise IoT initiatives with simple, cost-effective, automated MQTT load and scenario testing.   IoT has permeated almost all domains and provides a foundation for technology integration that is a key enabler of enterprise digital transformation. With the increase in IoT deployments, the...
Source: RealWire
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Full View / NID: 91960 / Submitted by: The Zilla of Zuron
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Agreement with Speedcast’s local entity, SC Caprock, ensures delivery of 4G and future 5G networks in Alagoas region, connecting operations and local population with voice and video, automation, CCTV, location tracking and health and safety applications Rio de Janeiro, Brazil — September 26, 2022 — Speedcast, a leading communications and IT services provider, announced today that its Brazilian entity, SC Caprock, has completed the deployment of a mission-critical private LTE network at four natural gas...
Source: RealWire
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Full View / NID: 91959 / Submitted by: The Zilla of Zuron
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Deloitte Romania completes audit of VPN company’s no logs policy 22nd September 2022, Bucharest, Romania: Online privacy advocates and VPN provider, CyberGhost, has announced that its no logs policy for its VPN service has been independently audited by Deloitte Romania. CyberGhost invited the big four firm to audit its VPN server network and management systems, examining how it maintains a zero-log VPN service in order to confirm that server configurations align with internal privacy policies,...
Source: RealWire
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Full View / NID: 91953 / Submitted by: The Zilla of Zuron
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Paris, France - Thursday 22nd September, 2022 - Infovista, the global leader in network lifecycle automation (NLA), today announced details of its participation at FutureNet Asia 2022 (Singapore: 18-19th October 2022) where it will be a Diamond Sponsor and exhibitor (stand #10). Infovista’s presence at the event will focus on how Automated Assurance & Operations combines network automation and AI/ML to provide data-driven insights, analytics and troubleshooting of network operations, from the customer to the...
Source: RealWire
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Full View / NID: 91947 / Submitted by: The Zilla of Zuron
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Nuvias bolsters its cyber security and intelligent networks offerings with Vectra’s advanced network and multi-cloud threat detection and response Woking, UK: 22/09/22 - Vectra, a leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises, has appointed the Nuvias Group as its only strategic distributor across the UK, adding to its existing partnership with Cloud Distribution, a Nuvias Group company. The extension of the collaboration will boost Vectra’s growth, harnessing the significant role...
Source: RealWire
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Full View / NID: 91946 / Submitted by: The Zilla of Zuron
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Leading cloud database vendor releases migration tools, the general availability of CockroachDB serverless and integrations with HashiCorp's Vault and Terraform, as well as Vercel NEW YORK, NY — September 21, 2022 — Cockroach Labs, the company behind the leading cloud-native distributed SQL database CockroachDB, today announced the general availability of its serverless database. Cockroach Labs built CockroachDB serverless to help teams accelerate their software design cycle from prototype to production, eliminate operational overhead, and always...
Source: RealWire
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Full View / NID: 91949 / Submitted by: The Zilla of Zuron
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San Jose, Calif. Wednesday, September 21, 2022 - Perforce Software, a provider of solutions to enterprise teams requiring productivity, visibility, and scale along the development cycle, is pleased to announce that they have become a member of Global Semiconductor Alliance (GSA), the voice of the global semiconductor industry. Perforce’s more modern approach to chip design is allowing teams at the world’s top semiconductor companies to achieve previously unachievable efficiencies at scale, and by participating in...
Source: RealWire
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Full View / NID: 91948 / Submitted by: The Zilla of Zuron
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The Trust has selected BridgeHead’s HealthStore® Independent Clinical Archive to underpin its application decommissioning programme whilst ensuring all data remains accessible throughout its 25-year retention period Leatherhead, UK - 21 September 2022 - University Hospitals of Derby and Burton NHS Foundation Trust (UHDB), a healthcare provider serving the population across the historic Peak District, southern Derbyshire, and parts of Staffordshire; has contracted with BridgeHead Software to provide software and services to underpin its application decommissioning...
Source: RealWire
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Full View / NID: 91938 / Submitted by: The Zilla of Zuron
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London, UK - 21 September 2022. The latest global IT & Business Services M&A Market report from Hampleton Partners, the international M&A and corporate finance advisory firm for technology companies, reveals that sector transaction volume reached a record 699 deals in 1H2022, a massive 92 per cent increase year-on-year. Miro Parizek, founder and principal partner, Hampleton Partners, said: “Many IT services players are buying up providers in niche areas to fill in gaps in domain...
Source: RealWire
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Full View / NID: 91937 / Submitted by: The Zilla of Zuron
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LONDON - 21 SEPTEMBER, 2022 - Paysend, the UK-based FinTech with over 7 million customers, today announces that it has reached over 30 thousand reviews on Trustpilot, the Danish consumer review website that provides reviews for businesses worldwide. With features such as low fixed fees, upfront exchange rates, faster transfer speeds, and the ability to make instant, digital end-to-end international payments, Paysend has maintained its 4.5 Excellent rating on Trustpilot. Dmitry Palchikov, Head of Consumer...
Source: RealWire
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Full View / NID: 91936 / Submitted by: The Zilla of Zuron
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Offering NVIDIA-Certified Servers with H100 Tensor Core GPU and AI Enterprise software suite KEY POINTS ASUS AI demonstrations at NVIDIA GTC: MLPerf Training v2.0 results and methodology, plus success story in academic AI advancement NVIDIA H100 Tensor Core GPU: Both NVIDIA AI Enterprise Software and enterprise supported by latest ASUS NVIDIA-Certified servers Next-gen NVIDIA Grace server development: ASUS speeds up development using NVIDIA CPUs to empower the future of data centers Taipei, Taiwan, September 21,...
Source: RealWire
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Full View / NID: 91935 / Submitted by: The Zilla of Zuron
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Ridgeline leads Series A investment in enterprise SaaS firm CAMBRIDGE UK and SANTA CLARA, Calif - September 21, 2022 - RKVST, the integrity, transparency and trust platform for digital supply chain operations, announces the first close of a Series A funding round of $7.5 million, from Ridgeline, Acadia Woods, Cyber Mentor Fund and Long Run Capital. Ryan Clinton, General Partner at Ridgeline, joins Kevin Compton, co-founder at Radar Partners and Nick Sturiale on the RKVST...
Source: RealWire
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Full View / NID: 91934 / Submitted by: The Zilla of Zuron
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UK public sector organisations can now procure Virtru’s proven Zero Trust data encryption solutions for secure communications and increased productivity UK - 21st September 2022: Virtru, a global leader in data protection, today announced its acceptance and approval onto the G-Cloud 13 Framework, the latest version of the UK Government’s procurement platform for suppliers of cloud hosting, software and support services to the public sector. The G-Cloud 13 Framework reduces the time and cost spent...
Source: RealWire
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Full View / NID: 91933 / Submitted by: The Zilla of Zuron
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Technology innovation partner recruits Michael Elkouby, an experienced business development executive in the technology industry, to drive growth in the region 20 September 2022 Leading technology innovator and engineering services provider, Consult Red, announces the appointment of the new VP of Sales for North America, Michael Elkouby from 1 September 2022. Targeting growth in the North American regionMichael will be responsible for contributing to Consult Red’s overall success, growing and developing the company’s media, connectivity...
Source: RealWire
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Full View / NID: 91940 / Submitted by: The Zilla of Zuron
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Focused on bringing ease of use to IT security automation, ThreatQ TDR Orchestrator addresses industry needs for simpler implementation and more efficient operations London, UK - 20th September 2022 - ThreatQuotient™, a leading security operations platform innovator, today announced a new version of ThreatQ TDR Orchestrator, the industry’s first solution for a simplified, data-driven approach to security operations. Built on the ThreatQ Platform, the continued innovation of ThreatQ TDR Orchestrator includes enhanced automation, analysis, and...
Source: RealWire
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Full View / NID: 91939 / Submitted by: The Zilla of Zuron
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New TM Forum global industry survey of CSPs reveals 62% are now turning to ‘Network Lifecycle Automation’ (NLA) to help optimize 5G investments and achieve specific business outcomes Paris, France - 20th September 2022 - Infovista today welcomed the findings of a new industry survey by TM Forum on the use and benefits of the automation of tasks and processes from across different phases in the 5G network lifecycle. The global survey reveals for the...
Source: RealWire
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Full View / NID: 91909 / Submitted by: The Zilla of Zuron
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Recent widespread zero-day compromises and the looming White House mandate for 72 hours of packet capture drives the need for higher performance from network core to edge London, UK - September 20, 2022 - Citing the importance of increased visibility before, during, and after a cybersecurity incident, Endace today announced a new series of next-generation EndaceProbe Platforms for continuous, high-speed packet capture at network edge and branch locations. As recent cyberthreats have shown, attacks can...
Source: RealWire
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Full View / NID: 91908 / Submitted by: The Zilla of Zuron
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Annual SINET16 Innovator Awards recognise the most innovative cybersecurity technologies Manchester, UK - 16 September 2022 - Netacea, the bot detection and mitigation specialist and provider of the world’s first agentless threat detection platform, has been selected as one of the SINET16 Innovators. The awards recognise 16 emerging businesses identified for developing the most innovative and compelling technologies that address cybersecurity threats and vulnerabilities. SINET’s mission is to enable collaboration between senior-level security professionals from...
Source: RealWire
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Full View / NID: 91902 / Submitted by: The Zilla of Zuron
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